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9-3Trouble with the ActiveX ClientReset to the Factory Default Settings

Chapter 9: Troubleshooting

Trouble with the ActiveX Client

Once you launch the Internet Explorer and enter the camera’s IP address in the address eld, you'll be asked

for the user name and password combination (the default is admin/admin, case sensitive).

Note:

The ActiveX component developed by Compro

currently only runs on Microsoft Internet Explorer 6 or

greater. It does not function on other web browsers for

the time being.

No user interface in the browser:

This could be related to three possible causes.

1. ActiveX was not installed: Please install the ActiveX component by following the instruction on the

screen. This component must be installed. Otherwise you will not have access to the user interface.

Figure 9-3. ActiveX warning

Figure 9-4. ActiveX installation

Figure 9-5. ActiveX installation

2. ActiveX was installed but not enabled: Ensure that the ActiveX had been correctly registered with your

InternetExplorer.Pleasecheckthatyou’vegotboththe“ComproClientActivex”and“USActiveX”control

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COMPRO IP540 Bedienungsanleitung Seite 69